Terms of Sales

PREAMBLE

These general terms and conditions of sale apply to all purchases made by an individual on the website: https://www.smartwatchphone.fr/ from SMARTWATCHPHONE LLC FZE, registered under license number 02683, whose registered office is located at Boulevard A, Ajman Media City, United Arab Emirates. Tel: +44 20 8123 1153 , email: contact@smartwatchphone.fr

Name and contact details of the hosting provider

Shopify

150 Elgin Street
Suite 800
Ottawa, Ontario K2P 1L4
Canada

assistance@shopify.com
1-613-241-2828


These General Terms and Conditions of Sale are intended to govern the sale and delivery of Products ordered from SMARTWATCHPHONE via the Site.

IMPORTANT
Any order placed on the Site necessarily implies the Client's unreserved acceptance of these general terms and conditions of sale.

ARTICLE 1. DEFINITIONS

The terms used below have the following meanings in these General Terms and Conditions of Sale:
• “Client”: refers to the contracting party of SMARTWATCHPHONE who warrants that they qualify as a consumer as defined by French law and case law. As such, it is expressly stipulated that the Client is acting outside of any usual or commercial activity.
 “Order”: refers to the purchase of Products by a Customer on the Site.
• “Account”: refers to the space dedicated to the Client associated with all the data provided by
The Client is hosted on the Site. Access to the Account is via the Client's Credentials.
• “Login details”: refers to the email address and password chosen by the Client, necessary for
access to his Account on the Site
• “Delivery”: refers to the first presentation of the Products ordered by the Customer to
the delivery address indicated during the Order.
• “Products”: refers to all products marketed by SMARTWATCHPHONE
on the Site namely connected watches and accessories.
• “Site”: refers to the SMARTWATCHPHONE website accessible at the address
next: https://www.smartwatchphone.fr/.
• “Territory”: refers to Metropolitan France and the French overseas departments and territories

ARTICLE 2. PURPOSE

These General Terms and Conditions of Sale govern the sale of Products by SMARTWATCHPHONE via the Site.
The Client is clearly informed and acknowledges that the Site is intended solely for consumers.
If you are a professional, you can contact SMARTWATCHPHONE by email at info@smartwatchphone.fr.

ARTICLE 3. ACCEPTANCE OF GENERAL TERMS AND CONDITIONS

The Customer agrees to carefully read and accept these General Terms and Conditions of Sale before proceeding with payment for any Product Order placed on the Site.
These General Terms and Conditions are referenced at the bottom of each page of the Site via a link. The Customer is advised to read carefully, download, print the General Terms and Conditions of Sale and keep a copy.
SMARTWATCHPHONE advises the Customer to read the General Terms and Conditions of Sale with each new Order, the latest version of said Conditions applying to any new Order of Products.
By clicking the "Add to cart" or "Buy now" button to place the Order, then the "Continue to shipping" button, then the "Continue to payment" button, and finally "Place order" to confirm said Order, the Customer acknowledges having read, understood and accepted the General Terms and Conditions without limitation or condition.

ARTICLE 4. PURCHASING PRODUCTS ON THE SITE


To purchase a Product, the Customer must be at least 18 years old and have the legal capacity to enter into a contract. To purchase a Product on the Site, the Customer must either be registered or order as a guest.
Article 4.1. Registration Procedure
Every customer has the option to register during their first visit to the Site in order to create an account. Customer registration on the Site is free.
To open an Account, the Client must complete the form provided for this purpose and enter all the required information, including their name, surname, email address and password.
Your email address and password will serve as your login credentials and can be changed at any time. It is recommended that you change your password regularly. Any incomplete registration will not be validated, which the Client acknowledges and accepts.
The information the Customer provides to SMARTWATCHPHONE during registration must be complete, accurate, and up-to-date. SMARTWATCHPHONE reserves the right to request that the Customer confirm their identity, eligibility, and the information provided by any appropriate means.
Registering a Customer automatically results in the opening of an Account in their name, which allows them to manage Product Orders.
At the end of this process, the Client will receive a registration confirmation email.
Clients guarantee that all information they provide in the registration form is accurate, up-to-date and truthful, and is not tainted by any misleading nature.
They undertake to update this information in their Account without delay in the event of changes, so that it always corresponds to the above criteria.
Customers are informed and agree that the information entered for the purpose of creating or updating their Account serves as proof of their identity. Customers are bound by the information they enter upon validation.
Customers can access their Account at any time after logging in with their credentials.
The Account allows the Customer to view the history of Orders made on the Site and to view the Account details indicating the Customer's address(es).
The Customer can also contact the SMARTWATCHPHONE teams at any time via a contact form available in the "Contact" tab at the bottom of the Site page or click on the "Package Tracking" link to obtain information on the status of their Order.
SMARTWATCHPHONE undertakes, however, to securely retain all contractual elements whose retention is required by law or applicable regulations.
Article 4.2. Management of Identifiers
The Client will be solely responsible for the use of their Credentials or actions taken through their Account.
In the event that a Client discloses or uses their Credentials in a manner contrary to their intended purpose, SMARTWATCHPHONE may then terminate access to the Account without notice or compensation.
Under no circumstances shall SMARTWATCHPHONE be held liable in the event of identity theft of a Customer. Any access to and action performed from a Customer's Account will be presumed to have been performed by that Customer, insofar as SMARTWATCHPHONE is neither obligated nor equipped with the technical means to verify the identity of individuals accessing the Account.
Any loss, misappropriation, or unauthorized use of a Customer's Credentials and their consequences are the sole responsibility of the Customer, who is required to notify SMARTWATCHPHONE without delay by email to the following address: info@smartwatchphone.fr.
Article 4.3. Unsubscription
The Customer may close their Account at any time by sending an email to: info@smartwatchphone.fr.
SMARTWATCHPHONE will proceed to deactivate the Account as soon as possible.
In the case of pending Orders, these must be paid for by the Customer and delivered by SMARTWATCHPHONE.
Article 4.4. Ordering as a guest
The Customer may place an Order on the Site as a guest, without prior registration and without having an Account.
To do this, the Customer must complete the dedicated form and provide the following information: email address, name, surname, email address, telephone and Delivery address.
At this stage, the Customer will have the option to subscribe to news and exclusive offers.

ARTICLE 5. ORDERS


Article 5.1. Product Characteristics
SMARTWATCHPHONE undertakes to present the essential characteristics of the Products and the mandatory information that the Customer must receive under applicable law.
These characteristics and information are found on the product sheets on the Site and include in particular the price, delivery times, description, color, material, autonomy, dimensions and language of the Product.
The Customer agrees to read this information carefully before placing an Order on the Site.
Unless expressly stated otherwise on the Site, all Products sold by SMARTWATCHPHONE are new. They comply with current European legislation and applicable standards in France.
Article 5.2. Ordering Procedure
Product orders are placed directly on the Site. To place an order, the Customer must follow the steps described below (please note, however, that depending on the Customer's starting page, the steps may differ slightly).
5.2.1. Product Selection
The Customer must select the Product by clicking on the "Add to cart" or "Buy now" button.
Once the Product is selected, it is placed in the Customer's shopping cart.
5.2.2. Commands
Once the Products have been selected and placed in their basket, the Customer must click on the "View basket" button or on the basket and verify that the contents of their Order are correct.
If the Customer has not already done so, they will then be asked to log in, register or order as a guest.
Once the Customer has validated the contents of the basket and has identified/registered, an automatically completed online form will be displayed for them summarizing the contact details, Delivery address, Product name, quantity, description, application of any discount code, price, if applicable, shipping methods, payment methods, billing address and Customer information.
The Customer may also proceed with express payment via Paypal and bypass the online form mentioned in the previous paragraph.
The Customer is invited to check the contents of their Order (including the quantity, characteristics and reference of the Product ordered, the billing address, the Delivery address and the price) before validating its contents.
The Customer can then proceed to pay for the Products by clicking on the "Order" button.
5.2.3. Acknowledgement of receipt
Once all the steps described above are completed, a page will appear on the Website to acknowledge receipt of the Customer's Order. A copy of the Order acknowledgement will be automatically sent to the Customer by email, provided that the email address provided via the registration form is correct.
It is specified that the Order summary and the confirmation email can be saved and printed by the Customer.
5.2.4. Billing
During the ordering process, the customer will need to enter the information necessary for billing.
The Customer must clearly indicate all information relating to the Delivery, in particular the exact Delivery address, as well as any access code to the Delivery address.
The customer must also specify the chosen payment method.
Neither the online order form completed by the customer nor the order confirmation email sent by SMARTWATCHPHONE constitutes an invoice. The customer will receive the original invoice by email upon delivery.
Article 5.3. Order Date
The Order Date is the date on which SMARTWATCHPHONE acknowledges receipt of the Order online. The delivery times indicated on the Website only begin to run from this date.
Article 5.4. Price
The Customer will find on the Site the price of the Product displayed in euros including all taxes (TTC).
The price includes, in particular, value-added tax (VAT) at the rate in effect on the date of the order. Any change in the applicable rate may affect the price of the products from the date the new rate comes into effect.
The applicable VAT rate is expressed as a percentage of the value of the Product sold.
SMARTWATCHPHONE supplier prices are subject to change. Consequently, the prices displayed on the Site may change. They may also be modified in the event of
of special offers or sales.
The prices shown are valid, except in the case of obvious error. The applicable price is the one shown on the Site at the time of the
date on which the Order is placed by the Customer.
Article 5.5. Product Availability
SMARTWATCHPHONE undertakes to deliver the Product on the date or within the period indicated to the Customer, unless the parties have agreed otherwise.
The unavailability of a Product is indicated on the page of the Product concerned.
In any case, if the unavailability was not indicated at the time of the order,
SMARTWATCHPHONE undertakes to inform the Customer without delay if the Product is unavailable.
In the event that a Product is unavailable, SMARTWATCHPHONE may, and if the parties agree, offer an alternative Product of equivalent quality and price, accepted by the Customer.
If the Customer decides to cancel his Order for unavailable Products, he will obtain a refund of all sums paid for the unavailable Products no later than fourteen (14) days following the date on which the contract was terminated.

ARTICLE 6. ONLINE NOTICE

Within 30 days of the shipment of Products purchased on the Site, the Customer will receive an email allowing them to leave a review of their purchase experience. The Product review will be visible on the Product page of the Site. Regarding the online review system on the Site, SMARTWATCHPHONE expressly commits to providing users with fair, clear, and transparent information on the procedures for publishing and processing online reviews. In this respect, SMARTWATCHPHONE specifically commits to displaying the date of the review and any updates.
SMARTWATCHPHONE moderates reviews based on the following criteria:

  • The submitted opinion is considered defamatory;
  • The rating does not match the comment;
  • the text content contains random characters or is so poorly written as to be unintelligible;
  • The details describing the consumption experience are not provided;
  • The opinion is identified as aiming to bias the average of a product or company;
  • the content of the Opinion is unrelated to the subject noted;
  • The textual content indicates that the user has not completed their consumption experience;
  • Avis' manager believes that its civil or criminal liability may be engaged;
  • the content contains insults or profanities;
  • the attributes of the Opinion include concrete elements of conflicts of interest;
  • a user makes an inappropriate comment about another user's content or its author;
  • The text content is clearly spam or mentions websites, URLs
  • Customer service intervened in the handling of the dispute.


In the event of control exercised over the reviews, SMARTWATCHPHONE undertakes that the processing of personal data carried out in this context complies with law n°78-17 of 6 January 1978 relating to information technology, files and freedoms as amended and the GDPR.
SMARTWATCHPHONE provides no compensation in exchange for a Customer submitting a review.
The maximum time allowed for publishing a notice is 90 days.
Finally, SMARTWATCHPHONE is implementing a free feature that allows any user to report a problem in a review by sending an email to info@smartwatchphone.fr
Subsequently, and in the event of a relevant report, SMARTWATCHPHONE undertakes to remove a review insofar as it:
- Would not comply with these General Terms and Conditions of Sale;
- Contains offensive, defamatory, racist or illegal content.

ARTICLE 7. RIGHT OF WITHDRAWAL

If a product happens to be defective, you have 14 days to request an exchange or a refund.

The product can be returned within 14 days, provided it is in new condition . Please note that the returned product must be in its original packaging, with all accessories, instructions, and screen protector included, and must be in perfect condition for resale—that is, unused, unsoiled, and undamaged. The product must also be unlocked and reset, with no password, photos, or names in the contact list.

You must  absolutely Please send us an email to inform us of your intention to withdraw. email info@smartwatchphone.fr and send us photos of the product before returning it.

In the event of exercising the right of withdrawal, the company smartwatchphone will proceed with the reimbursement of the sums paid, within 14 days following your return and via the same means of payment as that used when ordering.

Return shipping costs are always the responsibility of the buyer.

Note: Vouchers are non-refundable and not subject to the right of withdrawal.

ARTICLE 8. PAYMENT

Article 8.1. Means of payment
The Customer can pay for their Products online on the Site using the methods offered by
SMARTWATCHPHONE, that is to say:
o Bank card;
o Paypal.
The Customer warrants to SMARTWATCHPHONE that they have all the necessary authorizations to use the chosen payment method. SMARTWATCHPHONE will take all necessary measures to ensure the security and confidentiality of data transmitted online for online payments on the Site. It is hereby specified that all payment information provided on the Site is transmitted to the Site's bank and is not processed on the Site itself.
Article 8.2. Payment Date
For single payments by credit card, the Customer's account will be debited as soon as the Product Order is placed on the Website. If the Customer decides to cancel their Order for unavailable Products, the refund will be processed in accordance with the last paragraph of Article 5.5 of these Terms and Conditions.
Article 8.3. Refusal of payment
If the bank refuses to debit a card or other payment method, the Customer must contact SMARTWATCHPHONE Customer Service to pay for the Order using another valid payment method accepted by SMARTWATCHPHONE. If, for any reason whatsoever, including but not limited to chargebacks, refusals, the transfer of funds owed by the Customer proves impossible, the Order will be cancelled and the sale automatically terminated.

ARTICLE 9. EVIDENCE AND ARCHIVING

Any contract concluded with the Customer corresponding to an Order of an amount exceeding 120 euros including VAT will be archived by SMARTWATCHPHONE for a period of ten (10) years in accordance with Article L. 213-1 of the Consumer Code.
SMARTWATCHPHONE agrees to archive this information in order to track transactions and produce a copy of the contract at the Client's request.
In the event of a dispute, SMARTWATCHPHONE will have the opportunity to prove that its electronic tracking system is reliable and that it guarantees the integrity of the transaction.

ARTICLE 10. TRANSFER OF OWNERSHIP

SMARTWATCHPHONE retains ownership of the delivered Products until full payment is received from the Customer. The above provisions do not preclude the transfer to the Customer, upon receipt by the Customer or by a third party designated by the Customer other than the carrier, of the risks of loss or damage to the Products subject to the retention of title, as well as the risks of damage they may cause.

ARTICLE 11. DELIVERY

DELIVERY POLICY

Delivery Zone
The Products offered can only be delivered within the Territory.
It is not possible to place an order for any delivery address located outside of this territory.
The Products are shipped to the delivery address(es) that the Customer will have indicated during the Ordering process.
Shipping time
The processing times for preparing an order and issuing the invoice, before shipping in-stock products, are indicated on the website. These times exclude weekends and public holidays.
An email will be automatically sent to the Customer at the time of shipment of the Products, provided that the email address in the registration form is correct.
Delivery Times & Costs
During the Ordering process, SMARTWATCHPHONE informs the Customer of the possible shipping times and methods for the Products purchased.
Shipping costs are calculated based on the delivery method, the weight of the package, and the delivery address.
The Customer will be responsible for these costs in addition to the price of the Products purchased. Details of delivery times and costs are available on the Website.
In the absence of any indication or agreement regarding the date of Delivery, SMARTWATCHPHONE shall deliver the Product without undue delay and at the latest thirty (30) days after the date of conclusion of the contract (Article L.216-1 of the Consumer Code).

Please note that delivery charges are non-refundable even in case of delay.

Please note that customs fees may apply depending on the country; any such fees are the responsibility of the buyer and are non-refundable.

The Customer is informed of the scheduled Delivery date when selecting the carrier at the end of the online ordering process, before confirming the Order. Deliveries will be made within a maximum of thirty (30) days.

Delivery Methods

The available delivery methods are:

Colissimo
No signature left in the mailbox

With signature, package delivered by hand.


Chronopost
o Chronopost https://www.chronopost.fr/fr/conditions-generales-de-vente-consommateur

The package will be delivered to the customer upon signature and presentation of identification. If the customer is absent, a delivery notice will be left so they can collect their package from their local post office.

Delivery problem:
We recommend that customers choose delivery with signature confirmation if they would like additional protection against theft or loss. It is essential to provide a correct and complete address when ordering, as no refund can be issued in case of error. In the event of theft or loss, a claim must be filed directly with the postal service. If the postal service confirms delivery as successful, we will not issue a refund, but we may exceptionally consider a commercial solution, such as a credit note.

Delivery breakage:
It is reminded that the Customer has a period of (24) twenty-four hours to notify the carrier of any damage or partial loss observed during Delivery.

ARTICLE 12. PACKAGING

The Products will be packaged in accordance with current transport standards, in order to guarantee maximum protection for the Products during Delivery.
Customers agree to comply with the same standards when returning Products under the conditions set out in Appendix 1 – Withdrawal Policy.

ARTICLE 13. GUARANTEES

Apart from any commercial warranties that SMARTWATCHPHONE may offer for certain Products, all Customers benefit from "legal" warranties for all Products, which are detailed below.
Article 13.1. Guarantee of conformity
Article L. 217-4 of the Consumer Code: "The seller delivers goods that conform to the contract and is liable for manufacturing defects existing at the time of delivery.
He is also liable for defects in conformity resulting from packaging, assembly instructions or installation when the latter was his responsibility under the contract or was carried out under his supervision.
Article L.217-5 of the Consumer Code: The goods conform to the contract.
SMARTWATCHPHONE is liable for proven manufacturing defects for two (2) years from the date of delivery of the Product. (Article L.217-12 of the Consumer Code).

Warranty Exclusions : Parts such as the screen, strap, USB port, SIM card slot, buttons, user-caused damage, water damage, and corrosion are not covered. System bugs or crashes due to application installation are not covered. Any other damage due to normal wear and tear, and not a manufacturing defect, is also excluded from this warranty. Please note that excessive impact or damage to the product will void the warranty. Opening the watch and removing the warranty seal will also void the warranty.

The batteries only have a 3-month warranty due to possible degradation from improper charging.

It is specified that the legal guarantee of conformity applies independently of any commercial guarantee granted, where applicable, on the Products.

The warranty provides for an exchange of the product for the same product or an equivalent if the product is no longer available.

The warranty does not apply to second-hand products or products for which the invoice is not in the name of the original customer.

ARTICLE 14. LIABILITY

SMARTWATCHPHONE shall not be held liable under any circumstances for non-performance or improper performance of contractual obligations attributable to the Customer, in particular during the entry of their Order.
SMARTWATCHPHONE shall not be held liable, or considered to have failed to comply with these terms, for any delay or non-performance, when the cause of the delay or non-performance is related to a case of force majeure as defined by the jurisprudence of French courts and tribunals.
It is further specified that SMARTWATCHPHONE does not control the websites that are directly or indirectly linked to the Site. Consequently, it disclaims all responsibility for the information published on them. Links to third-party websites are provided for informational purposes only.
and no guarantee is provided as to their content.

IMPORTANT: GPS watches and trackers are not a substitute for adult supervision of any person or animal using the device. Do not use your GPS watch or tracker as the sole method for locating the person under your supervision.

The buyer is responsible for ensuring, before purchasing, that the locations where they intend to use the GPS device are covered by a cellular network compatible with the device's specifications (e.g., 2G, 3G, 4G, LTE networks) and that the signal strength is sufficient for proper operation. The buyer can consult the website: https://www.antennesmobiles.fr/ to check for the presence of cellular antennas in their intended location. All mobile operators listed on this site are compatible with our plans (e.g., Free, SFR, Orange). Smartwatchphone cannot guarantee network coverage, network type, signal strength, or signal quality at any given location.

Smartwatchphone is not responsible for any malfunction of the GPS device caused by use in an area not covered or with weak coverage by the 2G, 3G or 4G cellular network or if the GPS device is not detectable by GPS satellites.

Smartwatchphone is not responsible for accidents, breakages, losses, injuries or disappearances occurring during the use of its products and services.

ARTICLE 15. FORCE MAJEURE

SMARTWATCHPHONE shall not be held liable if the non-performance or delay in the performance of any of its obligations described in these Terms and Conditions arises from a case of force majeure.
There is force majeure in contractual matters when an event beyond the control of the debtor, which could not reasonably have been foreseen at the time the contract was concluded and whose effects cannot be avoided by appropriate measures, prevents the debtor from performing his obligation.
If the impediment is temporary, performance of the obligation is suspended unless the resulting delay justifies termination of the contract. If the impediment is permanent, the contract is automatically terminated and the parties are released from their obligations under the conditions set forth in Articles 1351 and
Article 1351-1 of the Civil Code.
In the event of any of the aforementioned events occurring, SMARTWATCHPHONE will endeavor to inform the Customer as soon as possible.

ARTICLE 16. PERSONAL DATA

Every consumer has the option to register for free on the list to opt out of telemarketing.
Register on the BLOCTEL telephone number (www.bloctel.gouv.fr) to stop receiving unsolicited sales calls from businesses with which you do not have a current contractual relationship, in accordance with Law No. 2014-344 of March 17, 2014, concerning consumer rights. Any consumer can register for free on this list at https://conso.bloctel.fr/index.php/inscription.php
SMARTWATCHPHONE collects personal data on the Site concerning its Customers, in order to process Orders placed on the Site, analyze Orders, and respond to their requests for information.
Therefore, the Customer is invited to consult the SMARTWATCHPHONE Privacy Policy
accessible at the following address: https://www.smartwatchphone.fr/pages/declaration-de-confidentialite which will give him/her more information relating to the protection of personal data, the processing carried out via the Site and the procedures for exercising rights.

ARTICLE 17. COMPLAINTS – CUSTOMER SERVICE

All written complaints from the Customer must be sent by email to the following address: info@smartwatchphone.fr.

ARTICLE 18. INTELLECTUAL PROPERTY

All visual and audio elements of the Site, including the underlying technology used, are protected by copyright, trademark and/or patent law.
These elements are the exclusive property of SMARTWATCHPHONE. Any person who publishes a website and wishes to create a direct hyperlink to the Site must request written permission from SMARTWATCHPHONE.
This authorization from SMARTWATCHPHONE is not granted permanently under any circumstances. This link must be removed at SMARTWATCHPHONE's request. Hyperlinks to the Site using techniques such as framing or in-line linking are strictly prohibited.
Any representation or reproduction, in whole or in part, of the Site and its content, by any means whatsoever, without the prior express authorization of SMARTWATCHPHONE, is prohibited and will constitute an infringement punishable under the provisions of the Intellectual Property Code.
Acceptance of these Terms and Conditions constitutes acknowledgment by the Client of SMARTWATCHPHONE's intellectual property rights and an undertaking to respect them.

ARTICLE 19. VALIDITY OF THE GENERAL TERMS AND CONDITIONS

Any modification to applicable laws or regulations, or any decision by a competent court invalidating one or more clauses of these General Terms and Conditions of Sale, shall not affect the validity of these General Terms and Conditions of Sale. Such a modification or decision
does not in any way authorize Customers to disregard these General Terms and Conditions of Sale.
All conditions not expressly addressed herein shall be governed in accordance with the custom of the retail sector for companies whose registered office is located in France.

ARTICLE 20. AMENDMENT OF THE GENERAL TERMS AND CONDITIONS

These General Terms and Conditions of Sale apply to all purchases made online on the Site, as long as the Site is available online.
The General Terms and Conditions are dated and may be modified and updated by SMARTWATCHPHONE at any time. The applicable General Terms and Conditions are those in effect at the time of writing.
Order placement time.

The changes made to the General Terms and Conditions will not apply to Products already purchased.

ARTICLE 21. JURISDICTION AND APPLICABLE LAW

THESE GENERAL TERMS AND CONDITIONS AND THE RELATIONSHIP BETWEEN THE CLIENT AND SMARTWATCHPHONE ARE GOVERNED BY FRENCH LAW.
IN CASE OF DISPUTE, ONLY FRENCH COURTS SHALL HAVE JURISDICTION.
However, prior to any recourse to arbitration or state court, the Customer is invited to contact SMARTWATCHPHONE's complaints department.
If no agreement is reached or if the Client justifies having previously attempted to resolve their dispute directly with SMARTWATCHPHONE by means of a written complaint, an optional mediation procedure will then be offered, conducted in a spirit of loyalty and good faith with a view to reaching an amicable agreement in the event of any conflict relating to this contract, including its validity.
To initiate this mediation, the Client can contact a mediator.
The party wishing to initiate the mediation process must first inform the other party by registered letter with acknowledgment of receipt, specifying the details of the dispute. As mediation is not mandatory, the Client or SMARTWATCHPHONE may...
at any time to withdraw from the process.
IN THE EVENT THAT MEDIATION FAILS OR IS NOT CONSIDERED, THE DISPUTE THAT COULD HAVE GONE TO MEDIATION WILL BE REFERRED TO THE COMPETENT JURISDICTION.

GENERAL TERMS AND CONDITIONS OF SALE
© SMARTWATCHPHONE 2023